What do you need?

We help you to clear up any doubt about Bilbao Ekintza. If you need more information, please, contact us.

Bilbao Arena

  • How can you get into the Bilbao Arena?

    The entrances to the Bilbao Arena are determined by each activity or performance. They can be consulted on each event’s website and will usually appear on your ticket cards. Also, with the same procedure, the schedule for opening ceremonies may be consulted. It is best to get there in time to avoid piles.

    To find your seat, you have to check the door and the sector that will appear on the ticket card. Bilbao Arena is well marked and has different plans throughout the building. After entering, we recommend first looking the door indicated in the ticket. From there, the block will be on the right or the left and only the row and seat must be sought.

    If you want more information, you can contact us by following this link, selecting “Bilbao Arena” area.

  • Where can I buy tickets for shows and activities?

    Every event has its own sales path. We recommend buying only tickets on official channels. They can be consulted on the official website of each show.

    If the tickets go on sale, they can be purchased at the window even on the day of the show.

    If you want more information, you can contact us by following this link, selecting “Bilbao Arena” area.

  • What kind of security measures does the Bilbao Arena apply?

    Bilbao Arena makes security controls in all the events in order to guarantee the smooth running of all of them. The access with reflex or professional cameras, as well as selfie sticks is forbidden.

    The conditions for taking photographs, videos or any other multimedia content depend on each show and the conditions of the promoting company must be consulted.

    Likewise, access to baby strollers is forbidden. All accesses have spaces to leave strollers, the system works like a shopping cart. However, new spaces will be provided for children’s events to facilitate their transit.

    Regarding the age of access, as a general rule, those under the age of 16 need to be accompanied by an adult. However, the organizations promoting the events establish the specific conditions, so we recommend to check them before the event.

    Also, as required by the regulations, the facilities have a medical service available for those who require it.

    If you want more information, you can contact us by following this link, selecting “Bilbao Arena” area.

  • Does Bilbao Arena have catering services?

    Yes, Bilbao Arena has fixed and mobile bars all over the space. In addition, in order to facilitate payments as much as possible, there is the option of paying by credit card.

    Alcohol consumption is permitted for those over the age of 18, except at sporting events.

    If you want more information, you can contact us by following this link, selecting “Bilbao Arena” area.

  • What advantages does Bilbao Arena offer?

    • Excellent location in the city centre.
    • Experience of the space in hosting small, medium and large-scale events.
    • Highly qualified staff to offer support
    • Satisfaction shown by our customers
    • Adaptability to any event to be organised
    • Top quality spaces and sound
    • Attractive quality atmosphere perceived by the audience
    • Capacity and adaptability to different seating arrangements.

    If you want more information, you can contact us by following this link, selecting “Bilbao Arena” area.

  • How can I get to Bilbao Arena?

    Bilbao Arena is located in Miribilla, a new and dynamic urban area of the city. We recommend using public transport to get to the facilities. There are railway and bus stations nearby, as well as tram (Ribera) and metro stations (Casco Viejo, Unamuno exit) in approximately 15 minutes.

    However, if a private vehicle is to be used, parking options include 250 square feet of underground parking and the public use of the Miribilla commercial centre, the Frontón Bizkaia and the Miribilla surface parking lot.

    If you want more information, you can contact us by following this link, selecting “Bilbao Arena” area.

  • I want to organize an event at Bilbao Arena. What do I have to do?

    If you want more information, you can contact us by following this link, selecting “Bilbao Arena” area. The corresponding department will take care of your request and contact you as soon as possible.

Business

Employment

Entrepreneurship

Events

General

Proyectos estratégicos

Retail

Strategic projects

Tourism