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In November 2020, Bilbao City Council, through its municipal company Bilbao Ekintza, launched the #BONOBILBAO campaign, within the Aurrera Bilbao Plan, to help the four sectors most affected by COVID-19 in the city: Commerce, culture, restaurants and tourism (accommodation and tourist activities).

Following the success of the Commerce, Culture and Hospitality vouchers of the Aurrera 2020 Plan and the Commerce vouchers of the Aurrera 2021 Plan, the sale of vouchers for the Bilbao Culture and Hospitality Voucher campaign of the Aurrera Bilbao 2021 Plan has now begun, after a first phase of adhesion to the campaign by businesses and establishments.

The deadline for companies in the cultural and hospitality sector to join the scheme began on 8 September. In this way, more than 155,000 vouchers will be launched (124,000 for hospitality and 30,529 for culture) with a budget of 1.5 million euros, which will encourage direct consumption by the public with the aim of economically reactivating these sectors.

You can now buy your vouchers at www.bonobilbao.eus. In the case of the hotel and catering trade, there are two vouchers: for 10 and 20 euros, with the Bilbao City Council contributing half the value. Five vouchers can be withdrawn per ID card and up to four can be used for each purchase ticket. The deadline for use is 5 December 2021.

The Culture vouchers, on the other hand, have a value of 20 and 40 euros. Ten vouchers can be collected per ID card and up to four can be exchanged per purchase ticket. The vouchers can be redeemed until 15 March 2022.

If you have any questions about the campaign, you can send an e-mail to bonobilbao@bilbaoekintza.bilbao.eus, or call 944 20 53 95 from 9:00 am to 2:00 pm.

Likewise, the Bilbao Bizkaia Tourism Voucher scheme, promoted on this occasion jointly by the City Council and the Regional Government, is also currently active.

Bilbao Ekintza collaborates with the regional retail trade associations that are grouped together in Bilbao Dendak to support their promotional actions and invite non-associated retail trade to join them, understanding that adding up benefits everyone and allows them to go further and face common challenges.

Specifically, this support translates into:

• Monitoring of the actions to be carried out during the year by the thirteen retail trade associations that make up Bilbao Dendak.
• Technical support in the implementation of campaigns, in the presentation of applications and final report of activities
• Final evaluation of the campaigns and identification of improvement actions
• Constant work with Bilbao Dendak for the deployment of joint actions aimed at improving the commercial fabric of the city.
• Justification of expenses and economic report.

If you want more information, you can contact us by following this link, selecting “Retail” area.

Bilbao Ekintza supports the identification of new opportunities, jointly exploring possibilities in order to provide greater added value to the client, to improve its commercial positioning, to strengthen the commitment of the business to digitalization or the improvement of its business management.

In addition, this support is materialized among others in the deployment of the following tools:

• Support to new business initiatives through training and advice for feasibility studies (100% subsidized).
• Support to already established businesses through specialized advice for the implementation of a commercial innovation plan (100% subsidized).
• Subsidies for projects or actions of a clearly innovative nature, which represent a significant investment effort and which imply a relevant impact on the city.

If you want more information, you can contact us by following this link, selecting “Retail” area.

In November 2020, Bilbao City Council, through its municipal company Bilbao Ekintza, launched the #BONOBILBAO campaign, within the Aurrera Bilbao Plan, to help the four sectors most affected by COVID-19 in the city: Commerce, culture, restaurants and tourism (accommodation and tourist activities).

After the success of the Commerce, Culture and Hospitality vouchers of the Aurrera Bilbao 2020 Plan and the Commerce vouchers of the  Aurrera Bilbao 2021 Plan, the Culture and Hospitality Voucher campaign of the Aurrera Bilbao 2021 Plan is now starting with the adhesion phase for businesses and establishments.

From 8 September, the different companies in the cultural and hospitality sector can join the plan, while the public will be able to purchase the vouchers from October onwards. In this way, more than 155,000 vouchers will be launched (124,000 for hospitality and 30,529 for culture) with a budget of 1.5 million euros, which will encourage direct consumption by the public with the aim of economically reactivating these sectors.

Businesses can join at www.bonobilbao.eus. Businesses in the hospitality sector have until 22 September to join, while the cultural sector can do so until the end of the campaign in February 2022. Establishments participating in previous Bilbao Hospitality and Culture Voucher campaigns will receive an e-mail to confirm their participation in this new edition, without the need to register again.

If you have any questions about the campaign, you can send an e-mail to bonobilbao@bilbaoekintza.bilbao.eus, or call 944 20 53 95 from 9:00 am to 2:00 pm.

Likewise, the Bilbao Bizkaia Tourism Voucher scheme, promoted on this occasion jointly by the City Council and the Regional Government, is also currently active.

Bilbao Ekintza develops studies and works of prospection in order to know better the reality of the commerce in the city.

It has an information and strategic surveillance system of the commercial sector in Bilbao, in order to obtain and exploit valuable information to improve decision-making processes and the definition of actions to support local trade.

In addition, it develops a proactive work of prospecting in all the commerce of the city offering the services of Bilbao Ekintza and collecting suggestions and needs. In addition, this allows him to have a data base updated to contact and to offer our services.